Your Trusted IT Partner
 

MANAGED IT SERVICES

ProNet Designs is a full-service Information Technology Company. Our focus is the management of Windows Server and Desktop platforms as well as the network infrastructure to support those technologies. ProNet Designs has the competency, capability, and capacity to become your “Virtual IT Department”. Or, an indispensable extension of your existing IT staff. ProNet Designs can provide any technology service you require.

 

SERVICES

MANAGED SOLUTIONS

In today’s hyper-connected world, organizations are challenged in more ways than ever to stay ahead of the curve. This comprehensive service is designed to fit your unique needs without disrupting productivity or workflow. With our end-to-end solutions, ProNet Designs is sure to help your organization succeed.

CYBER SECURITY

Enabling your workforce with top-notch technologies isn’t just important, but imperative for business success. This customizable solution allows your team to work seamlessly and collaboratively in a protected space. No matter what IT services you need, ProNet Designs will be there to support you every step of the way.

 

WHAT WE OFFER

IT Solutions for Your Every Need

ProNet Designs provides a variety of innovative and comprehensive IT solutions. We deliver quality services in the most efficient way, and our experts will work collaboratively with you to customize our offerings to your particular needs. Book a meeting with one of our consultants to hear more about how we can assist your operation.

CONSULTING

Put our enterprise expertise to work for you on an as-needed basis. Let us evaluate your needs and provide you a workable, affordable solution.

Our Consulting Services may include support on an as-needed basis or individual projects requiring one of our specialized skill sets. Estimates for consulting can be presented as a total solution package or on a time and materials basis. ProNet Designs consulting rates are very competitive and an extreme value compared to most IT providers.

SERVICE AGREEMENTS

Our Service Agreements drive down the cost of our Consulting Services if you know you require a minimum number of hours of support over a period of time.

Service agreements can be customized to meet your needs. They provide your company with the assurance that you have an IT partner that will look out for your best interest and will be there when you call. Service Agreement customers receive reduced hourly rates and many benefits not offered under regular consulting engagements.

MANAGED SOLUTION

Take the guesswork out of IT for your company. A customized Managed Solution can keep your IT humming from top to bottom.

 

A Managed Solution offers the most value to our customers. In addition to providing the benefits afforded to service agreement holders, a Managed Solution enables remote support capability, discounted hourly rates, and much more.

The greatest benefit of having a managed environment is that problems can be found and resolved faster and more effectively than in an unmanaged environment. The number of support calls is reduced and productivity is increased. Problems can be handled remotely thereby reducing support cost and travel time, and providing for a quicker recovery. Frequently problems are avoided altogether allowing more stable and better performing computers.

Support:

  • Reduced hourly rates for IT Consulting

  • No hourly Premium for Emergency or after-hours service

  • Reduced hourly minimum requirement for onsite-service

  • Reduced hourly rates for PC/Server on-site break/fix calls

Monitoring:

  • Analysis of Network Connectivity, Performance and Internet Usage

  • Antivirus Software Centralized deployment, virus pattern updates and software updates

  • Reviews of server/PC logs (Application/System/Security) and perform the appropriate action

  • Machine’s health and key performance components (CPU utilization, Memory, Disk Space)

Reports:

  • Up to date Hardware and Software Inventory

  • Annual Audit and Monthly Reports of Monitored Recourses

  • Customized Computer Reports that include Purchase Date, Operating System, Application Usage, Used and Available Disk Space, RAM, and CPU, Computer Manufacturer and Model, Serial Number, and MAC Address, Last Logged in User, and much more!

Management:

  • Quarterly Technology Planning with Management

  • Active Directory Management (Sites, Organizational Units)

  • Infrastructure services management/monitoring - DHCP/DNS/Wins

  • Development of required scripts for automation of PC/LAN Management

  • LAN Administration (Move/Add/Change/Delete User, Group, Computer accounts)

  • Manage Group Policies for PC configuration related to User Profiles, Desktop Settings, Internet Security, and Firewall Rules Etc.

  • Windows Updates - All Microsoft security patches, new features, and services packs related to the Operating System and core software such as Internet Explorer

 

Our Story

Our company began in the mid-1990's with network and fiber optic cabling becoming the roots upon which a security platform of services was built. The level of detail from those early starts and the continuous engagement in technology for decades has led to a deep understanding of the technologies we recommend, install and support.

 

ProNet Designs principle consultants are regularly part of high-profile, high-tech projects. We have experience in designing and supporting one of the largest implementations of Microsoft's Active Directory, hundreds of applications, and thousands of desktops and servers.

Our Promise

Our goal is to make IT work for you. You have a business to run and you expect your network and computers to meet the productivity of your employees. At ProNet Designs we understand that. We bring the professionalism and experience of Fortune 100 consulting to medium & small businesses at an affordable price through our managed services.

Nonetheless, we understand the differences between large corporations and your business. We will not install or recommend equipment or services you don’t need. We will customize a solution that meets your requirements while providing the skill and service you’d expect from a large firm at a fraction of the cost!

 

Technical Support

Quote / Order

© 2019 ProNet Designs Inc